Terms and Conditions
Welcome to OrderMyStationery. These Terms and Conditions govern your access to and use of our website, products and services. By using this website or placing an order, you agree to these Terms and Conditions.
Use of Our Website
You may use OrderMyStationery to browse products, obtain product information, create an account, place orders and access other services made available through the website.
You agree not to misuse the website, interfere with its operation, attempt unauthorised access or use the website for unlawful purposes.
Product Information
We aim to provide accurate product names, descriptions, specifications, images and other information. However, product images are for reference and the actual product, packaging, colour or appearance may vary.
Product availability is subject to current stock and may change without prior notice.
Pricing
Product prices displayed on OrderMyStationery are subject to change from time to time.
Applicable taxes, delivery charges or other charges, where applicable, may be displayed separately during the ordering or checkout process.
Orders
An order placed through the website constitutes a request to purchase the selected products.
OrderMyStationery reserves the right to accept, reject or cancel an order where reasonably necessary, including situations involving product unavailability, incorrect pricing, payment issues, suspected fraudulent activity or errors in product information.
If an order that has already been paid for cannot be fulfilled, the applicable amount will be handled according to our cancellation and refund process.
Payments
Customers must use the payment methods made available through the website.
Payments may be processed by third-party payment service providers. Customers may also be subject to the applicable terms and policies of those payment providers.
Delivery
Delivery availability, estimated delivery times and charges may depend on the delivery location, products ordered and other operational factors.
Any delivery timeframe provided is an estimate unless expressly stated otherwise.
Please refer to our Delivery & Return Policy for additional information.
Returns and Refunds
Eligible returns, replacements and refunds are handled according to the Delivery & Return Policy available on our website.
Customers should review the applicable policy before placing an order.
Bulk and Corporate Orders
OrderMyStationery may accept bulk orders from businesses, offices, schools, institutions and other organisations.
Pricing, delivery schedules, customization and other conditions for bulk or corporate requirements may be agreed separately depending on the order.
Corporate Gifting
Certain corporate gifting products may be available for customization or bulk ordering.
Final pricing, design, branding, quantity, production time and delivery requirements for customized products may be confirmed separately before processing the order.
Customer Accounts
Customers are responsible for maintaining the confidentiality of their account credentials and for activities performed through their accounts.
Please contact us if you believe your account has been accessed without authorization.
Intellectual Property
Website content including the OrderMyStationery name, website design, graphics, text and original content may be protected by applicable intellectual property rights.
Third-party product names, logos and trademarks remain the property of their respective owners.
Third-Party Services
OrderMyStationery may use third-party services for payment processing, delivery, analytics, communication or other operational requirements.
We are not responsible for matters outside our reasonable control arising solely from independent third-party services.
Limitation of Liability
To the extent permitted by applicable law, OrderMyStationery will not be liable for indirect or consequential losses arising from use of the website or services.
Nothing in these Terms and Conditions is intended to exclude or restrict rights or liabilities that cannot legally be excluded or restricted.
Privacy
Personal information collected through the website is handled according to our Privacy Policy.
Changes to These Terms
We may update these Terms and Conditions when necessary to reflect changes to our website, products, services, business practices or applicable requirements.
The latest version will be published on this page.
Contact Us
If you have questions about these Terms and Conditions, please contact OrderMyStationery through the contact information provided on our website.